Mrs Christie, 42, said: "I use Merseyrail to get to work every day but I have never seen the stations this busy. "We decided it is not worth the wait, so we're going to get the kids some tea and come back later when it will hopefully be a lot quieter."
Pram-pushing father Robert O'Keeffe, 27, from Aigburth added: "A ticket collector said it would be wise to carry on shopping for another hour and come back when it is less busy. I wouldn't want to be on the platform with my baby and this pram - it could be very claustrophobic."
A Merseyrail spokesman said the "Christmas Cracker" 50p fare deal had been a phenomenal success.
"There are times on the Thursdays and Sundays towards Christmas that the network will reach capacity.
"On these occasions we ask people to be patient and if possible get a later train or use a station away from the main shopping area - such as Moor-fields or Lime Street.
"Health and safety is a priority and there were extra staff on duty yesterday and control room was monitoring the situation. There was no danger."
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