LIVERPOOL has been named and shamed as having one of the worst postal services in the country - with one in 10 letters delivered late.
Just 89.2% of first-class post sent to the city's sorting office reached its destination the following day, according to the National Audit Office (NAO) study.
Only 11 of the 123 mail centres across Britain had a worse performance record in the 12 months to March 2005, the watchdog found.
The figure of 89.2% falls short of the target set for the Royal Mail last year of delivering 92.5% of first-class post the next day.
And the problem of late mail is getting worse, because Liverpool does not feature in the list of 20 worst centres for any of the previous three years.
Edward Leigh, Tory chairman of the Commons' public accounts committee (PAC), which works closely with the NAO, accused Royal Mail of "chronic failures at a local level".
He added: "There are still areas in the country, urban areas especially, where it is consistently failing to meet its target for delivering first class post within one working day."
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